This Policy was last updated on April 11, 2019.
A “controller” is the legal entity which, alone or jointly with others, determines the purposes and means of the processing of personal data. DMM is the data controller for all data described by this policy.
A “processor” is a legal entity or other body that processes data on behalf of the controller, as defined above. DMM uses various data processors with which we have data processing agreements.
INFORMATION COLLECTION, USE, ACCESS, and RETENTION.
We may collect data and personally identifiable information (hereinafter “data”) from you in a variety of ways, including, but not limited to, when you visit our Site, fill out a form, contact us by email or traditional mail, subscribe to our newsletter, make a purchase, and in connection with other activities, services, features or resources we make available in connection with our Site. You may be asked for, as appropriate, your name, email address, birth date, shipping address, payment information, and/or telephone number. You may also visit our Site without providing any information.
When you visit and/or interact with our Site, we collect limited data that the browser you used makes available automatically. This information includes the internet address of the computer or network you used to access our Site, the date, time, and page(s) you visited on our Site, the browser and operating system you used, and the referring page (the webpage that contained the link to one of our Site that you clicked on to get there). Once you leave our Sites, you have the right not to be followed. Please see our section below on cookies, where we identify the digital content we collect when you visit our Sites, some of which is necessary to properly navigate the Sites.
We have a legitimate interest in ensuring that our Site operates correctly and efficiently. To that end, we use the aggregated non-personal data and information from all users of our Site to measure server performance, analyze user traffic patterns, and improve the content of our Site and portions of our Site. We sometimes track the keywords that are entered into our search engines or through our Site to measure interest in specific topics and to improve the visitor experience on the Site.
We have a legitimate interest in communicating with you when you contact us, and will use your data to respond to you, including sending you important non-commercial emails, such as responses to customer service inquiries.
With your consent, we will use your e-mail address and/or other personal information to provide you with information we think you will be interested in, including company news and related product or service information, and marketing content. Even after you have agreed to receive such messages, you can let us know at any time if you would prefer not to receive any or all of this marketing/investor information by following the unsubscribe instructions in any email you receive from us or by sending an e-mail to firstname.lastname@example.org that contains the email address you wish us to unsubscribe from our lists. As noted above, even if you opt out of receiving marketing messages, we will still send you important non-commercial messages, such as updates related to your purchases.
Text Message Marketing
Text Marketing and notifications (if applicable): By entering your phone number in the checkout and initialing a purchase, subscribing via our subscription form, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and text marketing offers.You can unsubscribe from further text messages by replying STOP. Message and data rates may apply.
We have a legitimate interest in complying with our legal obligations. Accordingly, we may release user data if we believe in good faith that: the law or legal process requires it; we have received a valid subpoena, or exigent circumstances request from a law enforcement agency; or such release is necessary to protect our rights, property, or safety, or that of our respective affiliates, business partners, customers, or others.
When you make a purchase, we do not collect your payment information. We used companies specialized in collecting and processing your payment information, including Shopify.
Pursuant to your reasonable request, we will provide you or a third-party you specify with a list of all of the personal data that DMM has collected, in a form that is portable to you. Depending upon your geographic location, we may charge a small fee to collect this information in a portable fashion. Similarly, upon your request, we will make corrections to our records of your personal data.
As described above, some of the online services available through our Site allow you to provide personal data. This data is stored and processed in the United States. We keep your data only for as long as we have a legitimate business purpose, and only that data required for the particular purpose for which we collected the data. We will retain your data while you have an active relationship with DMM, including if you have signed up to receive our newsletter, opted in to receive marketing content, or affirmatively made requests of us that we, or our data processors, are fulfilling. We will maintain your data for one year after that relationship ends, unless you request that we delete your information prior to the expiration of that period, which you may do at any time following the instructions below. If DMM determines that it no longer requires your data for the purposes set forth above, including any legal purposes, it will delete your information without you making a request. If you would like us to delete all of your data (including any personal information gathered by our service providers) and/or place your name on our “do not contact” list, contact us at email@example.com and request that your information be deleted and/or that you be placed on our “do not contact” list. Please note that because names may be similar, you must include in your request all associated email addresses and phone numbers (if any) that you wish to be deleted in the body of the email. We reserve the right to contact you for administrative purposes to request more information in order to assist us in completed your request. We may also send you a confirmation email, once we have deleted your information. We will make commercially reasonable efforts to delete your information within thirty days from our active files, provided, however, that we may retain—for legal compliance purposes only—your request and associated email in a hashed format so that we do not inadvertently restore your information to our database. Please note that requests to update your personal information may take up to one month. You may also request that we stop processing your information without deleting it, and we will comply within five days of receipt of such a request. Notwithstanding the above, DMM will retain your information indefinitely if it believes in good faith that it has a legal obligation to do so.
PRIVACY OF CHILDREN
The Site is a general audience website, intended for adult use. We do not market to, and do not knowingly collect any data from, children under sixteen (16) years of age. Children should always get permission from their parents before sending any personal information about themselves (such as their names, email addresses, and phone numbers) over the Internet, to us or to anyone else. We encourage you to become involved in your children's online experience, and to share your knowledge and experience with your young ones. If you’re under 16, please do not register for any of our services or provide us with any personally identifying information (such as your name, email address or phone number). Please contact our customer service department if you are aware of any personal information supplied to the Site by a child under the age of sixteen (16).
DO NOT TRACK
The Do-Not-Track Signal (“DNT”) is used by some web browsers to automatically request that a web application disable site tracking. Because the DNT often does not reflect the actual preferences of an individual consumer, our websites do not respond to the DNT. Instead, and in order to allow you to personalize your experience with our Site, you may elect not to receive marketing messages and/or have certain cookies placed on their browser, as discussed earlier in this Policy.
We take reasonable and appropriate security measures to protect unauthorized access, alteration or destruction of data located on and collected by our Site. Sensitive and private data exchange between the Site and their users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We exercise reasonable care to protect your non-public personal information. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your non-public personal information, we cannot guarantee the security of any information you transmit to us or receive from us while it is in transit. Once we receive your personal information, we maintain physical, electronic and procedural safeguards to protect it.